Shipping policy

Shipping Policy

Thank you for your order. We are committed to delivering your products as quickly and smoothly as possible.

Processing Time
All orders are processed within 1–2 business days after the order has been placed. Once your order has been processed, it will be handed over to our shipping partners.

Estimated Delivery Time
Under normal circumstances, delivery takes approximately 4–7 business days. However, depending on demand, logistics, or customs processing, delivery may occasionally take up to 10–14 business days.

Please note that delivery times are estimates and may vary depending on your location and external factors beyond our control.

Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information so you can follow your package.

Delays
While we do everything possible to ensure timely delivery, delays can sometimes occur due to high demand, carrier issues, customs clearance, or weather conditions. We appreciate your patience and understanding.

If you have any questions regarding your order or shipping, please feel free to contact our support team at info@tca.hk.com.